Customer Support Representative - Helping Seniors - Bilingual - Remote


 

We help seniors remain safe at home by providing much needed safety improvements for them such as,

  • grab bars
  • stair railings
  • wheelchair ramps, and
  • stair lifts.

Due to our growth, we're in need of additional support staff to interact with our customers and our team of field technicians . This is a multifaceted customer service, dispatch, data entry, booking and inside sales role. It is a REMOTE position supporting the PACIFIC TIME ZONE.

Come join our small but professional office environment and nurture our clients and staff with your charm, care and efficiency. Our team is collaborative and passionate about helping seniors. You'll love working with our appreciative clients and our team-oriented staff. Our need is immediate and full-time.

Telephone, calendaring and data entry experience are essential. At least 2 years of work experience with ServiceTitan are required as are at least 2 years experience working as a remote employee. Experience performing dispatch in a small business is a bonus.

Check us out at www.homesafety.net and Google us to see our reviews.

Please call 650-333-7537 to leave a message of introduction.

Compensation is dependent upon the match of your skill set to our needs (hence the wide range).

Keywords: Office, Office Manager, QuickBooks, Quick Books, Service Titan, ServiceTitan, Dispatch, Calendaring, Customer Service, CSR, Bookkeeping, Accounting, Telephone, Scheduling, Data Entry, Technician, Support, Inside Sales, Customer, Team, Burlingame, SFO, Flexible, Family Oriented, Spanish, Multi-lingual

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

COVID-19 considerations:
Stringent infection control procedures in place.

Experience:

  • Service Titan: 2 years (Required)
  • Remote Work: 2 years (Required)

Language:

  • Spanish (Required)

Work Location: Remote

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