Remote Customer Support Representative (Strong Typing Skills)
- You must have PC with 6gb ram or higher, dual monitors and a Headset with microphone. Device can use a Windows or Mac. High Speed internet with a minimum of 10 Mbps/sec up and down.
Job Duties:
- Answer incoming customer inquiries
- Document a customer’s conversation during a call (Dictation)
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and information to customers in accordance with the company's policies and call guidelines.
- Other duties as requested
Job Qualifications:
- You have a High School diploma or GED
- Excellent typing skills (Min. 40 WPM)
- You know how to juggle multiple tasks at the same time
- You have good listening skills and professional phone etiquette
- Ability to read and follow instructions for specific customer resolution tasks
- Basic knowledge working with computers in a work environment
We provide Medical, Dental, and Vision.
CGS is an EEO/AA Employer/Male/Female/Vet/Disabled
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